Professional bodge job

Sephiro

New Member
So I recently hired a builder to fully re-render my house with roughcast with the following conditions:
  • The work should be done properly as it was intended to be done once and last 30+ years (i.e. removal of all cracked/bossed render, no corner cutting - this was a higher end quote in excess of 14K so I didn't consider it cheaping out. Location is central belt Scotland so we aren't talking London prices here)
  • The working area should be protected to prevent render/stone chips ending up damaging the patio/driveway/garden areas around my house
  • All fixings should be removed/refitted by them
First day of the job the plasterer turns up at 09:30 with one other labourer saying they are going to have short day as their colleague hasn't turned up. They lug some of the delivered materials from the front garden to the back garden (one of the bags of stone chippings bursts onto my lawn as they throw it down), try to wrench my satellite cables off the wall by pulling on the cables (before I tell them to stop), then build a portable scaffolding tower and get onto the garage roof. A bit of PVA brushing later it's time to start rendering (it's worth noting the temp at this point is around 5C and rain is forecast) and at around 14:30 they declare that they are finished for the day mentioning "I don't know what you want us to do about the patio flowerbed" (unfortunately this point I had just received a call saying my dad had had another mini-stroke so I wasn't inclined to spend too much time clarifying what they meant).

An hour later the forecast rain turned up and the fresh render which was on the most exposed side of the house was hit with a number of showers before the temperature dropped below freezing overnight. The next morning the gang turned up to continue rendering only for me to question them on it being to cold to render when everything is still covered in frost to which eventually they grumblingly agreed and went off to another roofing job. Again I had to deal with my dad that day so I didn't get a good chance to look at what had been done, however on the next day when I did I wasn't happy.

  • They had rendered directly over the most exposed 50 year old, weather beaten render on my house without any preparation other than PVA (no cleaning, knocking off loose stones, removal of cracked/bossed render which I had been up on the garage roof and identified myself previously as it was causing water to get behind the render then leak into my garage). The render they were using (Sikawall 530) is listed as being unsuitable for over rendering existing render. My main concern here was that at some point in the near future large pieces of render could potentially come off the wall causing damage or injury.
  • They hadn't masked off any areas so the garage roof, plus front driveway/back patio were covered in render/stones and worse they had simply attempted to use my hose to wash the stones/render off those areas resulting in the gaps between the patio slabs being filled with stone chips/render which had set - the plant/flower bed they mentioned was now a solid slab of render and stones. The deep flow gutters were full of stones, plus somehow they also left my garage door open while they were doing it so there were a considerable number of stones in there too :rolleyes:
  • Weirdly despite purchasing a large amount of corner beading they hadn't actually used any on the external corners which I believe is bad news as the corners they had left weren't exactly straight and would likely crack in the future once the other walls are rendered
  • Where the attached garage roof met the wall they hadn't used any beading and had simply plastered over the lead flashing (a month on a tap with my boot results in the render breaking off/crumbling in these areas)
  • The downpipe hadn't been removed so they had attempted to render with it in place leaving a flat area without any stones and a number of holes through to the original render which to me means water ingress and problems down the line
  • They have partially obscured the loft vents on the eves in various places

I kicked them off the job at that point as to me this is gross incompetence/negligence (as rendering issues aside they couldn't even make good on the keep the area somewhat tidy/) and they've refused to return any of my 6k deposit even though the majority of the materials were collected by the supplier within the 14-day return period. When they turned up to remove the scaffolding I also caught them up on the garage roof trying to hose all the stone chips off the roof into the gutter then down the drain so I again I had to tell them to stop :mad:

Clearly I'm not a professional plasterer and I'm just going based on the information I've read online, however I'm interested to see what the professionals on here make of the points relating to the rendering above - am I expecting too much with the points I've listed or are there potentially more mistakes that I've missed?
 

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If u wanna try and recover some of your money back you will have to go through small claims court,did you want all of the render hacked off and done from scratch or did you just want all the loose and weak render knocked off
 
You have stopped them after the first wall?
You need to employ a plastering firm that can stone dash. Not a building outfit who have just sent a couple of labourers round to your property.
The dash that you have chosen ,calcium flint should leave a high quality finish.
 
Thanks. Yeah I stopped them after the first wall due to the mess, damage and number of things that seemed to have been done incorrectly so it's basically just that one upper part of the wall that they did. As they seemed to be either negligent and/or incompetent on so many levels it didn't seem worthwhile letting them attempt to sort it and I was hoping that drawing a line under it early it to prevent burning money - sadly it seems the builder spent the money on xmas for himself rather than return anything anyway.

I would have potentially been okay with them over rendering some parts of the building where the existing render wasn't heavily damaged (the patch they rendered over was in really bad shape so I was expecting it to be hacked back to something secure), although in that case I would assume that better prep would have been required or fixings put through to the brickwork with mesh so that I had more confidence that it was secure. I don't want three layers of render so it's definitely going to need to be hacked back now.

One question I wasn't sure about is that the original beading is galvanised steel which has gone really rusty - is there a danger of the rust coming back through and staining the new render if that is left in place?

I'll be taking them to small claims court, however I know from experience it's not a speedy process nor a guarantee to get anything back (builders company is a plc so will likely just close/reopen under a new name).
 
One question I wasn't sure about is that the original beading is galvanised steel which has gone really rusty - is there a danger of the rust coming back through and staining the new render if that is left in place?
I would remove all steel beads and fit white plastic beads.
 
Thanks. Yeah I stopped them after the first wall due to the mess, damage and number of things that seemed to have been done incorrectly so it's basically just that one upper part of the wall that they did. As they seemed to be either negligent and/or incompetent on so many levels it didn't seem worthwhile letting them attempt to sort it and I was hoping that drawing a line under it early it to prevent burning money - sadly it seems the builder spent the money on xmas for himself rather than return anything anyway.

I would have potentially been okay with them over rendering some parts of the building where the existing render wasn't heavily damaged (the patch they rendered over was in really bad shape so I was expecting it to be hacked back to something secure), although in that case I would assume that better prep would have been required or fixings put through to the brickwork with mesh so that I had more confidence that it was secure. I don't want three layers of render so it's definitely going to need to be hacked back now.

One question I wasn't sure about is that the original beading is galvanised steel which has gone really rusty - is there a danger of the rust coming back through and staining the new render if that is left in place?

I'll be taking them to small claims court, however I know from experience it's not a speedy process nor a guarantee to get anything back (builders company is a plc so will likely just close/reopen under a new name).
get an independent surveyors report done, photographs, and at least 2 independent plasterers reports, take them to small claims, 6k is a lot of money to lose
 
get an independent surveyors report done, photographs, and at least 2 independent plasterers reports, take them to small claims, 6k is a lot of money to lose
Thanks. Yes hence my intention to take it to court - the comical part is the builder still claims I owe him money despite me being 6k out of pocket. Unless he heats his home by throwing cash on a fire I can't see how he has possibly spent 6k on the job (based on the inventory I took of delivered materials and knowing the supplier he used they were 1.5k, these were delivered/collected by the supplier and should have been refunded with a 20% restocking fee meaning the cost would be 300 then say 250 for the used material, plus two AGR scaffolds hired from brandon tool hire at 90 pw, then a days work max for the plasterer and a labourer as they weren't even onsite a full day). Even though the faults were on his side I offered to pay reasonable costs he had incurred expecting something back - sadly his idea of reasonable and mine are worlds apart.

How much should I expect to pay for a plasterer to write up a report?
 
Thanks. Yes hence my intention to take it to court - the comical part is the builder still claims I owe him money despite me being 6k out of pocket. Unless he heats his home by throwing cash on a fire I can't see how he has possibly spent 6k on the job (based on the inventory I took of delivered materials and knowing the supplier he used they were 1.5k, these were delivered/collected by the supplier and should have been refunded with a 20% restocking fee meaning the cost would be 300 then say 250 for the used material, plus two AGR scaffolds hired from brandon tool hire at 90 pw, then a days work max for the plasterer and a labourer as they weren't even onsite a full day). Even though the faults were on his side I offered to pay reasonable costs he had incurred expecting something back - sadly his idea of reasonable and mine are worlds apart.

How much should I expect to pay for a plasterer to write up a report?
as far as i know, any costs you have, plasterers/surveyors , reports etc etc, can be claimed back
 
Thanks. Yeah I stopped them after the first wall due to the mess, damage and number of things that seemed to have been done incorrectly so it's basically just that one upper part of the wall that they did. As they seemed to be either negligent and/or incompetent on so many levels it didn't seem worthwhile letting them attempt to sort it and I was hoping that drawing a line under it early it to prevent burning money - sadly it seems the builder spent the money on xmas for himself rather than return anything anyway.

I would have potentially been okay with them over rendering some parts of the building where the existing render wasn't heavily damaged (the patch they rendered over was in really bad shape so I was expecting it to be hacked back to something secure), although in that case I would assume that better prep would have been required or fixings put through to the brickwork with mesh so that I had more confidence that it was secure. I don't want three layers of render so it's definitely going to need to be hacked back now.

One question I wasn't sure about is that the original beading is galvanised steel which has gone really rusty - is there a danger of the rust coming back through and staining the new render if that is left in place?

I'll be taking them to small claims court, however I know from experience it's not a speedy process nor a guarantee to get anything back (builders company is a plc so will likely just close/reopen under a new name).

I wouldn't risk leaving the galv beads on...high chance the rust will bleed through. I charge £300 for a render condition report. I'm not sure at what point you gave them the 6K? I'll only ever ask for a material deposit and it's rarely more than 3K.
 
Was your team thinking about dashing the property off 2 tower scaffolds? For dashing you need an independent pole scaffolding.
 
I would go for an Architect's report on the standard of workmanship. They would also be able to recommend a local company to carry out a quality works for you. They would also give you a valuation of the works the building contractor has carried out. You know as well as i do that vale is zero!
If you translate the word Architect from its original Italian. arch means arch = over. Tect means Tectnician.= which means over tradesman. Architect is over all tradesmen etc.
 
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I would go for an Architect's report on the standard of workmanship. They would also be able to recommend a local company to carry out a quality works for you. They would also give you a valuation of the works the building contractor has carried out. You know as well as i do that vale is zero!
If you translate the word Architect from its original Italian. arch means arch = over. Tect means Tectnician.= which means over tradesman. Architect is over all tradesmen etc.
etymology police here : originally Greek arkhitektōn, from arkhi- ‘chief’ + tektōn ‘builder’.
 
Was your team thinking about dashing the property off 2 tower scaffolds? For dashing you need an independent pole scaffolding.
So it would seem and they only got as far as building one.... I figured if they were going to attempt to render it in November they would at least use independent pole scaffolding and have some sort of protection on the outside of the scaffolding to somewhat protect it from the elements - sadly that wasn't the case.
 
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