anybody ever put an insurance claim in for a customer eg damaged ceiling or water damage and promised the work and then hear no more i put a claim in for a chap up the road to me for a damaged ceiling and put enough on the estimate to cover to do an extra ceiling for him and to cover his excess the insurance give him the go ahead to start the work so the chap assumed the cheque was going to me so we arranged a date to start but 2 days later his wife phoned with excuses that they wanted to leave it for a while and they could live with the ceiling more or less saying they dont want it done as it was i found out the cheque was sent to him so i have been phoning and txting him but wont reply to me as i told his wife they should pay me for the letterhead and my time i told her they should pay me £40 for what i have done for them which i think is not excessive is that fraud what they have done and is there anything i can do about it thanks