that's okay, then :RpS_thumbup: i thought you were losing the plot :rolleyes)
Note you joke a lot - clown in disguise ?
Hi folks,
Can I ask for a professional opinion or three, please?
Had walls & ceiling skimmed and coving replaced in one of our reception rooms. Found the guy from RatedPeople, had decent reviews and plenty of them.
Not happy with the look of it:
(1) There's a very thick bed of adhesive between the cove and the ceiling, 5~8mm, around the entire room (it's not gap fill/uneven ceiling, as it's the same depth all round); plasterer claimed this was "the only way to do it".
(2) He's also "had to" shave down the width of the coving on the way into some of the corners to make it meet properly. He's done that from about 6 inches out from the corner, which looks obvious and frankly a bit ugly.
With the previous coving in that room and still in place in the rest of the house, the front edge is almost flush to the ceiling (maybe a 1~2mm adhesive bed at the front edge) and has no nasty corners, they all fit neatly even where the walls aren't square.
A few photos attached. The forum has shrunk them, but hopefully the detail is still clear enough.
Before I tackle the bloke with "take it down and make good, or refund me; I'll have to pay someone to re-do this!", I thought I'd get a professional view: Is the plasterer right with his thick adhesive bed and that handling of the corners, or is this a sub-standard job?
Thanks v much!
Jeff
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Hi all,
I know I haven't posted much on here but this post does grind my gears.
I know people on rated people and another one called service magic, where I think you have to pay for each individual lead, to be frank the vast majority are chancers. But the one that really bothers me is checkatrade.
Iv recently plastered and coved 3 converted flats and the previous plasterers the customer used were off checkatrade. Since he has fooked the pair of them off site, there previous checkatrade accounts which were all scored 10s have disappeared and they have new ones with less reviews but all 10s again. Is this right or is it ok as checkatrade are getting more registration money each time they set back up!
Does my swede in personally.
Anyway, happy new year all.
Thanks guys, a bit of entertainment as well as a very clear verdict.
The bloke's from Romford, or Havering someplace. I won't name him here unless he p*sses me off with how he handles this, but either way he will get a factual, clear review on RP in the hope that other people find it among the many. I don't think it allows pictures on reviews, but I might try to link to them.
He wasn't the cheapest (that one seemed like a total eejit!). His quote was to do it in 2 days, pro-rata about the same per day as the third guy, who wanted 3 days. Three days seemed a bit long to skim & cove a 4mx3.5m room, so I tried this bloke. Lots of - hundred or so - good reviews on RP. Makes you wonder! His plastering's ok, looks a tad thick in one of the corners but mostly fair enough.
Now I'll talk with him about some refunding / take-down and tidy up options, ready for someone else to do the coving nicely. I'm not leaving a review for him until I see how he responds; how someone handles problems is an important part of any review! Might send him a link to this thread, let him see the judgment of people he'd like to call his peers!
Thanks again!
Nice one Jeff glad it worked out and thanks for coming back and updating us, the buying of bad reviews sounds odd I've done a search but can't find any thing that says the same. If you could come back and let is know your findings that would be goodWell, here's the update... I emailed him a few choice remarks (the more polite ones!) from you folks, all anonymous, and reminded him that I'd already made clear I wasn't happy with the work. Told him I thought a partial refund was required. He agreed, offered a number that I felt was ok in proportion to the rate he charged, and the money landed at my bank today. At least he handled the complaint cleanly. Credit to him for that.
I started this evening to take down the coving ready to re-do. Cut a section out near one corner, which took a while... that adhesive is pretty tough, isn't it! Stuck my hand in and pulled... down comes 2m of coving with almost no resistance. Next bit the same, then round the corner a whole wall (3m+) comes away with one tug. Ten minutes later and all I had left was a load of caulk and stray adhesive to scrape off later. Loads of adhesive on the front edge of the coving, but naff all further back on the flat sections, by the looks of it. And that's the end of that, chalk it up to experience!
Interested what some people here have said about RatedPeople... I'll post my review and then maybe check back, see if it's still there in a few weeks and challenge them if it disappears. I hope it's not possible to "buy off" bad reviews, certainly would undermine the purpose of the site if it were.
>> Essex/East London.the use of decorators caulk to fill out is ok if the gap is small and cleaned of SQUARE not rounded, you'll never wallpaper up to bottom edge of the cornice now.
>> I will, now I've pulled the coving down!!
has he used easy fill on the ceiling hes just skimmed??
>> Yes, that's filler.
the mitre as said is terrible.
if he has tried to put the cornice up level then hes' failed to start at the lowest point and thats why its ended up like that,
he should have as said, measured down X amount in each cornice and pinged some lines.
where are you based?
Well, here's the update... I emailed him a few choice remarks (the more polite ones!) from you folks, all anonymous, and reminded him that I'd already made clear I wasn't happy with the work. Told him I thought a partial refund was required. He agreed, offered a number that I felt was ok in proportion to the rate he charged, and the money landed at my bank today. At least he handled the complaint cleanly. Credit to him for that.
I started this evening to take down the coving ready to re-do. Cut a section out near one corner, which took a while... that adhesive is pretty tough, isn't it! Stuck my hand in and pulled... down comes 2m of coving with almost no resistance. Next bit the same, then round the corner a whole wall (3m+) comes away with one tug. Ten minutes later and all I had left was a load of caulk and stray adhesive to scrape off later. Loads of adhesive on the front edge of the coving, but naff all further back on the flat sections, by the looks of it. And that's the end of that, chalk it up to experience!
Interested what some people here have said about RatedPeople... I'll post my review and then maybe check back, see if it's still there in a few weeks and challenge them if it disappears. I hope it's not possible to "buy off" bad reviews, certainly would undermine the purpose of the site if it were.
How much would you expect for 2x2 days?
How on earth is your van costing £30 a day?