It's not top secret. It's a building firm in the midlands with 17 years of experience.Who did the work? Let me guess, top secret
I've had an email from them which was threatening and intimidating, so it looks like they don't want to be reasonable. For this reason I won't disclose the business name at this point. Plus, by the way this thread has gone I wouldn't be surprised if it got back to them if someone on here knew them. And I don't want trouble at my door right now because I have a heavily pregnant wife due in 2 weeks.
It wasn't just some cowboy John, or at least we didn't think they were before it all kicked off.