so ryan. as you can see theres a lot of people on here that have "quite innacurate points of view" like myself. its funny how so many people must be making this all up. everything that me and anyone else has said to you youve tried to argue the toss and tell them theyre wrong. i think you said that nobody is aware of either of the hires i mentioned. funny that as someone has already backed me up on this. it must be a very poorly run company to not be aware of these, even tho i stood next to the guy that was ringing you about it.
so anyway, back to being offensive, unprofessional and immature.i think you need to get your head out your arse mate. youve decided to join a forum to promote yourself as a company and sell products to people. the truth is your company is s**t and has miss sold and ripped people off for years. youre trying to belittle what i said by telling me its all wrong and im immature etc, when your just trying to cover your own arse. your either oblivious that your dads a **** or your just trying to stick up for him. you should start by actually listening to what people are saying about him and the company and accept that people dont just make things up.
you could start by maybe giving stuart his £100 back, and aploligising to gary and rich brown.
you could also apoligise to me for being a smarmy **** and trying to make out i was making stuff up and telling stories
To everyone who is involved in this,
I have already countless times, apologised for whatever has happened in the past. I was well aware and fully expecting this, and yes some of this may be deserved.
I do seem to have a job on my hands here but all im trying to do is rectify what has gone wrong. I appreciated a 'few' people on here may have had issues before, in all honesty we have all fallen out with a company of some description somewhere along the line things ar not always perfect. We have a very large customer base which are repeated and new customers who are very happy with the service. We even have some who have changed over from other PFT Dealers.
Some of you may believe things you read on here, some may not. All I can do is change what has happened and show you where we are going in the future and assure you that the service will be there.
At the end of the day Nick, you are directly insulting me by saying things about my father, of course im going to get on the defensive. Put yourself in my shoes.... I don't think you would want to deal with this....
The company has not ripped people off for years or anything similar. You have brought 4/5 people to the argument one of who is a PFT Dealer who is bound to say a thing or two.
Machines having problems on hire are possible. Things do break down. I believe that there may of been an issue on a hire and I apologise for not knowing about it. Hopefully it was sorted properly for you and again sorry for any inconvenience caused. We have lots of machines on hire and a problem here and a problem there is bound to happen but 90% of people are extremely happy and say it saved them lots of money and time.
I'm still waiting for the invoice from Stuart, unaware who Gary and Gibbo actually are so if they would like to contact me and discuss this I will apologise. Dealings with Richard Brown, i'm not sure what exactly has happened here as iv never dealt with him. If he could also contact me by e-mail or phone I will sort the issue out.
Once again, the company is moving forward and taking a huge change in direction. With lots of new products and people in the company we are moving forward. To those customers who previously had a bad experience i'm sorry and can assure you that this won't happen again.
Points have been raised on here and they will be dealt with, I have made my actions clear as to how i am going to deal with this and I would personally appreciate if the insults could stop.
Ryan