Kev you were harsh on the company you cant deny it 4000 sold 30 returns no one said anything about you cant have a opinion you clearly have one and rightly so!so go and enjoy your pint and RELAX
When Ryan replaced mine the courier brought the replacement to where I was working, I opened the box while the courier waited and put my damaged one in it to be sent back.
No loss of work, no loss of skimming time due to being without a trowel.
I do have a spare trowel just in case but you can't fault Ryan's customer service.
Total mingebag in my opinion one trowel so I gather they had no gauger or bucket trowel small tool .they must used his hands to scoop out residue of gear in the bucket whilst pouring on old spotboard.My old boss His brother and their old employee had 1 trowel each.
Total mingebag in my opinion one trowel so I gather they had no gauger or bucket trowel small tool .they must used his hands to scoop out residue of gear in the bucket whilst pouring on old spotboard.
I think we all have far more tools than we actually need! My bruv has bare minimal tools, one trowel that gets used for everything! He will never change been like it for over 10 years and id say he has saved alot of money of those years, and guess what all those plastered walls look the same when painted as mine do!
According to bagrat if he uses it for everything that must include sweeping up. Screwing boards up. Scratching k rend. Cooking your tea when you get home...
And scrapping the floor and im not joking either.
Does his kit consist of a bucket, a trowel and a hammer?
Kev, I appreciate all feedback and know nothing was personal.
Every manufacturer of Plastering tools has call backs - Fact! We also sell MT and have sent many back due to quality issues. We have even moved OX from our range due to quality issues as well.
Unfortunately its part of life and it happens!
One thing I strongly believe in is NELA, that is why I'm happy to invest in it massively and also put my companies name by the side of it. They have shown interest in the market and trade and will always aim to be the best and improve their products where required. They won't shy away and won't sit back when they have made it.
Ive never known or heard of any plasterer turning up to a job with just one trowel in his fighting tackle come to think of it its like turning up with just one bucket .wow irish enlighten me please!
If you READ my post it says when I see Tyzack trowels reduced to £15 I buy a load of them, lovely trowels for skimming but they go out of shape after a while (still useable tho). What I was saying was in the middle of a big hit my mates Nela popped and he had to rummage around frantically looking for another trowel
When you you say popped you mean De-bonded? Have not heard of a rivet going on the NELAS. If so that's a whole new one to me