Hi
We have recently had fairly extensive damp proofing on the ground floor of our house. In one area adjacent to the stair case only part of the wall was treated, with the original plaster and render removed, some dubbing out and damp proofing substances applied and the area reskimmed. This are borders onto the original plaster which was unaffected.
We've had a succession of problems, starting with large cracks in virtually all areas. The weather was very hot at the time the work was done and we understand that this was due to the large volumes of sand/cement and plaster applied in a short time. The contractor has filled most of the large crack which seems to have worked fine, however in the staircase area the plaster was also blown.
In this area the contractor returned, applied a retaining tape to the largest cracks, and reskimmed. Now this has dried there is some minor, but still in need of fixing, cracking returned, and also several hollow sounding areas around the border between the new plaster and old. The contractor has now become quite unhelpful and insists these area are not a problem, and that the hollow sounding areas do not indicate blown plaster, or should be of concern.
I'm not a professional plasterer of course, however I've had much plastering done on several properties, and at no time had any problems like this. I don't feel like it is fine for there to be these hollow sounding areas, or for this part of the job to be "as good as we can get it" in the contractors words.
They are sending out the plasterer again to have another look, however he has told us he is sub contracted by them, and isn't being paid to make these remedial repairs, which makes me suspected he is not going to want to spend any time carrying out further remedial work, and may well follow their opinion that there is no problem.
Any advice gratefully received, the contractor is a member of several trade bodies, however I'm not at the point of contacting them yet (they state I should go through a the contractors formal complaints procedure first, which I'm happy to do if necessary).
We have recently had fairly extensive damp proofing on the ground floor of our house. In one area adjacent to the stair case only part of the wall was treated, with the original plaster and render removed, some dubbing out and damp proofing substances applied and the area reskimmed. This are borders onto the original plaster which was unaffected.
We've had a succession of problems, starting with large cracks in virtually all areas. The weather was very hot at the time the work was done and we understand that this was due to the large volumes of sand/cement and plaster applied in a short time. The contractor has filled most of the large crack which seems to have worked fine, however in the staircase area the plaster was also blown.
In this area the contractor returned, applied a retaining tape to the largest cracks, and reskimmed. Now this has dried there is some minor, but still in need of fixing, cracking returned, and also several hollow sounding areas around the border between the new plaster and old. The contractor has now become quite unhelpful and insists these area are not a problem, and that the hollow sounding areas do not indicate blown plaster, or should be of concern.
I'm not a professional plasterer of course, however I've had much plastering done on several properties, and at no time had any problems like this. I don't feel like it is fine for there to be these hollow sounding areas, or for this part of the job to be "as good as we can get it" in the contractors words.
They are sending out the plasterer again to have another look, however he has told us he is sub contracted by them, and isn't being paid to make these remedial repairs, which makes me suspected he is not going to want to spend any time carrying out further remedial work, and may well follow their opinion that there is no problem.
Any advice gratefully received, the contractor is a member of several trade bodies, however I'm not at the point of contacting them yet (they state I should go through a the contractors formal complaints procedure first, which I'm happy to do if necessary).