Refina warranty

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stuart23

stuart23

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My megamixer packed in today, got it ten months ago from hand tools express. Anyone any idea how I get it fixed through warranty? Does it need sent back or will they refer me to a local dealer?
 
stuart23 said:
My megamixer packed in today, got it ten months ago from hand tools express. Anyone any idea how I get it fixed through warranty? Does it need sent back or will they refer me to a local dealer?
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What's wrong with it? Have you tried other tools in the tranny? Undone the connection see if any wires come loose?
 
flynnyman said:
What's wrong with it? Have you tried other tools in the tranny? Undone the connection see if any wires come loose?
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Tried it all mate. For the past four months when I let go of trigger it still turns, have to give it a knock to stop it then lately it's been working, then nothing at all then back to working. Lunch time today it just stopped.
 
stuart23 said:
Tried it all mate. For the past four months when I let go of trigger it still turns, have to give it a knock to stop it then lately it's been working, then nothing at all then back to working. Lunch time today it just stopped.
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Sounds like the trigger is ****** only problem
ive ever had with mine is bushes and just ordered them give tool express a ring and see what they fob you off with first
 
flynnyman said:
Sounds like the trigger is ****** only problem
ive ever had with mine is bushes and just ordered them give tool express a ring and see what they fob you off with first
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Will do it in morning, got a cheap back up but needing to mix up dash receiver on Wednesday and it won't handle it.
 
Mine was 8 /9 years old when that happened took it to a repair place said motor was shot once it died it never worked again but I had exactly the same as your saying tapping it to stop it spinning
 
stuart23 said:
Tried it all mate. For the past four months when I let go of trigger it still turns, have to give it a knock to stop it then lately it's been working, then nothing at all then back to working. Lunch time today it just stopped.
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Easy fix buddy I wouldn't bother with warranty for this, mine went like that, just cut the wires that go to the trigger from the main lead, cut it about 4" or so outside of the drill if you understand what I mean, re splice noting where they need to be reseated within the trigger..

A wire broke within the sheathing so I could see any visual signs of a break
 
Phoned hand tool express this morning, no answer so phoned Refina. They said they can't do anything I need to contact hand tools express. Eventually got them and they said they will arrange to pick up and once they have it they will then send it to Refina to fix it. Will take around two weeks!!
 
SpankySouthport said:
Easy fix buddy I wouldn't bother with warranty for this, mine went like that, just cut the wires that go to the trigger from the main lead, cut it about 4" or so outside of the drill if you understand what I mean, re splice noting where they need to be reseated within the trigger..

A wire broke within the sheathing so I could see any visual signs of a break
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To complicated for me mate, cheers anyway.
 
stuart23 said:
Phoned hand tool express this morning, no answer so phoned Refina. They said they can't do anything I need to contact hand tools express. Eventually got them and they said they will arrange to pick up and once they have it they will then send it to Refina to fix it. Will take around two weeks!!
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Buy a new one ,fix the old one ,then you have a spare ,i always run two ,put the cost of a new mixer against 2 weeks no work ,bit of a no brainier, imo,claim the tax back at the end of the year
 
i would guess that the mixer is full of dust. slacken the handle off, remove the plates that are on both sides of the body, which are slightly covered by the handle. undue the screw in front of you and remove the brushes clean or replace.
we keep a spare set of brushes for each of our mixers.
 
Got a phone call today to say cable is faulty and will cost £25 + vat to fix. Asked about trigger switch and was told it was the cable that was causing the problems. How the fk can the cable cause the drill to keep spinning when trigger is released??
 
God your a complete and utter ****** Fibrehand .... wish you'd leave the forum or the mods would kick you off ... you ruin every thread with stupid comments that aren't even funny .... plus with all the stuff about refina I honestly don't see how you've not been banned .... its embarrassing !!!!!
 
Well i fecking love ryan.....keep up the good work mate:RpS_thumbup:

dont let the bastards grind you down:-)


ban him!!!!???? Wtf... Ffs get a grip:RpS_lol:
 
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Jurek said:
is there a "w" in that :RpS_unsure:
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Its a bit like countdown this. Can i have a vowel please Rachel Riley .I would like to give her a conundrum that's for sure. sorry its off topic but i could not resist posting. Oh the things you could do with her in the 30 seconds :razz:
 
Fatarm said:
Well i fecking love ryan.....keep up the good work mate:RpS_thumbup:

dont let the bastards grind you down:-)


ban him!!!!???? Wtf... Ffs get a grip:RpS_lol:
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well said there Fats.................ignore them @Fibrehand7 I think your ace :RpS_thumbsup:
 
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I got 2... the MR19 and the double handed megamixer.. both from refina, different paddles, but both do the same job. the double handed one is comfortabler to use tho...
 
chrisjack231 said:
Its a bit like countdown this. Can i have a vowel please Rachel Riley .I would like to give her a conundrum that's for sure. sorry its off topic but i could not resist posting. Oh the things you could do with her in the 30 seconds :razz:
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[video=youtube_share;peLXmKePK-Q]https://youtu.be/peLXmKePK-Q[/video]

Mmmmm
 
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