Nah mate, found the website a bit s**t, couldnt work out if it actually came with a paddle for the price and it was all +VAT, so went on Amazon n got it on there!
Surely youd still lose a day or two sending it back to them to be serviced? cos theyd still have to send you down a new one? may as well just take it to ya normal hire shop n get them to sort it?