Hi, new to this but after advice

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Gavmoss

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Good afternoon,

I have been plastering since I was 18 and started off mixing for my old man, I have learned my trade working with him and have made mistakes along the way but have learnt from them, I have plastered most types off walls and ceilings including barrel and vaulted and always prepare any area prior to starting work.
The reasoning have joined here is I'm after some advice, recently done 2 ceilings in a house, hallway downstairs and landing upstairs, original surface was light circled artex so I prepared with 2 coats neat pva, I then used multi finish and 2 coated ceiling as I always have done, it was then troweled and polished as normal. I did the downstairs ceiling on the Monday and upstairs on Tuesday, I received payment and left thinking all was well, I then got a call on Wednesday saying some plaster upstairs had fallen off. I straight away went round to investigate and there was a patch 3ft x 2ft in an alcove area that had peeled away from ceiling, I examined the plaster and it was almost white as if it was dry and the colour I would expect after a week not 36 hours, the customer then explained that they had a dehumidifier built into loft which was on full power 24 hours a day 7 days a week, my explanation was that this had forced the plaster to dry by removing all the moisture far to quickly and it should have been allowed to dry naturally really, customer has now canceled cheque and refused to pay saying I should have told her to turn it off even though I had no idea it was there or what it was, is this something people have experienced before or can anyone offer an alternative theory, customer has spoken to company who installed dehumidifier and they have denied it would be the dehumidifier, your help and ideas is appreciated



thanks
 
Just redo it and get them to turn the the thing off it's on your toes I doubt it was the dehumidifier or PIV more likely the Pva failed.
 
Sounds like you've been had off mate.. How can you advise them on something you had no way of knowing existed...
 
I'd tell them to turn it off then go back after a few days to pva and patch it as a goodwill gesture.
Where we're doing a biggish job we noticed a dehumidifier and told the customer to not use it as it dries it out too fast.
Tell them it was their responsibility to inform you of any device that would affect the natural drying of the plaster and your solicitor is in the process of putting together a summons for non-payment which would seriously affect their credit rating with anyone else they deal with (bullshít maybe but sometimes works).
 
There wasn't any paper under artex was there gotta think someone could of bodged the job before you? Plus I wouldn't take a cheque anymore we can't go into tesco and pay by cheque so why the fook do they think they can do it bank transfer or cash it costs us for cheques my pet hate sorry!! :RpS_unsure:
 
sounds to me more like a ceiling that has had distemper on.
the pva you was far to strong and 2 coats as well.
these ceilings need to be overboarded.
the client stopped your cheque because the work was of no value!
 
You gotta make a choice wether to offer to put it right which in my opinion is the best thing to do u don't want bad press in our game and either scrape it completely back artex included and start again if there's no cornice up you could overboard even if there is and you don't lose to much of the lip use a9.5 board. Gotta take the rough with the smooth but least u get paid and hopefully customer will be happy :RpS_thumbup:
 
It's a barrelled ceiling so overboard is not really an option, always used neat everbuild pva and never had any problems before, happy to go back and make good the work but she refuses to turn off dehumidifier as dosent want condensation on windows so really left scratching head as what to do, the ceiling downstairs is spot on and was done the exact same way
 
Gavmoss said:
It's a barrelled ceiling so overboard is not really an option, always used neat everbuild pva and never had any problems before, happy to go back and make good the work but she refuses to turn off dehumidifier as dosent want condensation on windows so really left scratching head as what to do, the ceiling downstairs is spot on and was done the exact same way
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GO back and do it again either pre grit or overboard either way it's our problem if they don't accept they are screwing you over
 
Gavmoss said:
It's a barrelled ceiling so overboard is not really an option, always used neat everbuild pva and never had any problems before, happy to go back and make good the work but she refuses to turn off dehumidifier as dosent want condensation on windows so really left scratching head as what to do, the ceiling downstairs is spot on and was done the exact same way
Click to expand...

to overboard a barrel ceiling you need to use glassroc F. by british gypsum. you can turn this board into any shape
 
malc said:
to overboard a barrel ceiling you need to use glassroc F. by british gypsum. you can turn this board into any shape
Click to expand...

Yeah, it's also bloody expensive! Priced it up to use on ceilings where they had moulded cornice.. Used it before on a job and it is good stuff for curves as it has fibreglass layers in it.
 
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